This Privacy Policy describes how PACE Suburban Bus ("PACE," "we," "us," or "our") collects, uses, and shares information when you visit our online store, place an order, or otherwise interact with our services.
Information We Collect
When you place an order or create an account, we collect personal information including your name, email address, mailing address, and payment information. We also collect information you provide when contacting support. We may automatically collect device information, browser type, IP address, and browsing activity on our site through cookies.
How We Use Your Information
We use your personal information to process and fulfill your orders, ship ticket books to your address, send order confirmations and shipping notifications, respond to your customer service inquiries, improve our website and services, and comply with legal obligations. We do not sell your personal information to third parties.
Sharing Your Information
We share your information only as necessary to fulfill orders and operate our services. This includes sharing your shipping address with USPS for delivery and sharing payment data with our secure payment processor. All third parties are contractually obligated to protect your data.
Cookies
Our website uses cookies to maintain your session, remember cart contents, and analyze site traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly without them. We do not use cookies for cross-site advertising or behavioral tracking.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise any of these rights, contact our privacy team at privacy@pacebus.com. We will respond to all requests within 30 days.
Security
We implement industry-standard security measures including SSL/TLS encryption for all data transmitted between your browser and our servers and secure payment processing through PCI-compliant providers.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the date at the bottom of this page.